How to Update Personal Details on Spinpolo After Signup

Why Updating Your Personal Details on Spinpolo Matters

Keeping your account information current is essential for smooth withdrawals and account security. When you first sign up at Spinpolo, you provide basic details, but life changes—addresses shift, phone numbers get replaced, or you may want to add a new payment method. The platform enforces KYC (Know Your Customer) policies to comply with licensing requirements, so outdated information can block payouts or freeze your account. Updating your profile ensures you receive promotions like the Spinpolo no deposit offer without issues and keeps your withdrawal limits intact. Typically, the verification team reviews changes within 24 to 48 hours, but having the correct documents ready speeds up the process.

Step-by-Step Guide to Edit Your Profile

Log into your account on the spinpolo site and navigate to the “My Account” or “Profile” section, usually found in the top-right dropdown menu. Click on “Edit Details” to unlock fields such as full name, date of birth, email address, and phone number. Note that your name cannot be changed after the first deposit—if you spot a spelling mistake, contact support immediately. For address updates, enter your street, city, postal code, and country exactly as they appear on a utility bill or bank statement. Always double-check the auto-fill suggestions because incorrect postal codes often delay verification. After saving changes, a confirmation message appears, and you may need to re-verify your email if you modified it.

Required Documents for Verification Updates

All documents must be in English or accompanied by a certified translation. Upload them via the “Verification” tab after editing your profile. The team typically processes updates within 24 hours, but weekends may cause slight delays. If you upload blurry scans, expect a rejection and a request for clearer copies.

Common Problems and Troubleshooting Tips

• Name mismatch: If your ID shows a different spelling than your account, provide a marriage certificate or court order. Otherwise, the system will flag the discrepancy.
• Address not accepted: Ensure the document’s address matches exactly what you entered in the profile—even minor differences like “St.” versus “Street” can cause a rejection.
• Email change issues: After updating your email, you must click the confirmation link sent to the new address; check your spam folder if it doesn’t appear within 10 minutes.
• Withdrawal blocked after update: Some changes (especially bank account details) trigger a cooldown period of 72 hours before you can withdraw. Plan accordingly.

Payment Method Updates and Limits

Changing your payment details is straightforward but requires extra verification. Go to the “Cashier” section, select “Withdrawal Methods,” and choose “Add New Method.” You can link Visa, Mastercard, Skrill, Neteller, or bank transfer. Each method has its own limits: bank transfers start at €20 minimum and go up to €4,000 per transaction, while e-wallets cap at €2,500 daily. The Spinpolo cashback bonus (up to 15% on losses) and Spinpolo free spins promotions are automatically credited to your active bonus balance, but ensure your details are current so you don’t miss eligibility. For example, if your registered country changes from Italy to Germany, some payment options may become restricted.

How to Confirm Updates Are Successful

After submitting changes and any required documents, you can check the status under “Verification History.” A green checkmark next to each item means approval. If you see a yellow warning, click it to read the admin’s note—often it asks for a clearer photo or a different document date. Once fully verified, you’ll receive a confirmation email. At this point, you can deposit using the latest Spinpolo promo code to unlock a 100% match bonus up to €500 with 35x wagering on slots. The RTP for most slot games at Spinpolo casino sits around 96.5%, so updating your profile promptly ensures you can play without interruptions. Remember, if you ever rename your city or get a new passport, revisit these steps to keep your account in good standing.

For more information or direct support, visit Spinpolo and use the live chat feature—they respond in under five minutes during business hours.